This Privacy Policy describes the policies of Madurai Heritage Masala on the collection, use, and disclosure of your information when you use our website and services (“Service”).
By accessing or using our Service, you agree to the collection, use, and disclosure of your information in accordance with this Privacy Policy. If you do not agree, please do not use our Service.
We may update this Privacy Policy from time to time without prior notice. Any changes will be posted on this page and will become effective 180 days after posting. We recommend reviewing this page periodically.
Information We Collect
We may collect and process the following personal information:
- Name
- Email address
- Mobile number
- Date of birth
- Address
- Payment information
- Gender
How We Use Your Information
We use your information for the following purposes:
- Creating and managing user accounts
- Processing payments
- Managing customer orders
- Providing customer support
- Collecting feedback
- Managing user interactions and comments
- Resolving disputes
- Improving our services
If we wish to use your information for any other purpose, we will obtain your consent before doing so.
Retention of Your Information
We will retain your personal information for 90 days to 2 years after account termination or as long as necessary to fulfill the purposes stated in this policy.
Certain information may be retained longer for legal, regulatory, fraud prevention, or record-keeping purposes. Anonymous and aggregated data may be stored indefinitely.
Your Rights
Depending on applicable laws, you may have the right to:
- Access your personal data
- Correct or delete your data
- Receive a copy of your data
- Restrict or object to processing
- Transfer your data to another entity
- Withdraw consent
To exercise your rights, please contact us at: info@maduraiheritagemasala.com
We will respond as per applicable laws.
You may opt out of marketing communications by contacting us at the same email address.
Please note that if you withdraw consent or do not provide required information, you may not be able to access certain services.
Cookies
We use cookies and similar technologies to improve user experience. For more information, please refer to our Cookie Policy.
Security
We take reasonable measures to protect your personal information from loss, misuse, or unauthorized access. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
You share information with us at your own risk.
Grievance / Data Protection Officer
If you have any questions or concerns regarding your personal data, please contact:
Grievance Officer – Madurai Heritage Masala
No. 16/62 EWS,
Gunaverar Street,
Maraimalainagar, Kancheepuram,
Tamil Nadu – 603209, India
📧 Email: info@maduraiheritagemasala.com
📞 Phone: +91 8124344434
We will address your concerns in accordance with applicable laws.